Versand
The delivery costs to Poland of the Products are as follows:
- Inpost parcel locker - PLN 12,
- Inpost courier - PLN 15,
- courier: PLN 16.00,
- cash on delivery courier: PLN 20.00.
The customer is informed about the final delivery costs, which depend on the weight, dimensions and number of Products purchased, before agreeing to conclude a contract with the Seller, i.e. before purchasing the Products.
Delivery cost - other countries
| euro | |
| AUSTRIA | 13 |
| BELGIUM | 13 |
| BULGARIA | 18 |
| CROATIA | 15 |
| CZECH REPUBLIC | 11 |
| DENMARK | 15 |
| ESTONIA | 15 |
| FINLAND | 15 |
| FRANCE | 20 |
| GREECE | 18 |
| SPAIN | 18 |
| NETHERLANDS | 13 |
| IRELAND | 18 |
| LITHUANIA | 13 |
| LUXEMBURG | 13 |
| LATVIA | 15 |
| MONACO | 20 |
| GERMANY | 11 |
| PORTUGAL | 18 |
| ROMANIA | 18 |
| SLOVAKIA | 11 |
| SLOVENIA | 13 |
| SWEDEN | 15 |
| HUNGARY | 13 |
| UNITED KINGDOM | 15 |
| ITALY | 20 |
| CYPRUS | 100 |
| MALTA | 100 |
Delivery time
- Forecast delivery time is included in the description of each Products offered by the Online Store.
- Dispatching an Order on the day of placing it for Products marked as shipping within 24 hours is possible if:
- The Order is placed on a working day, the payment is credited to the Seller’s bank account by 12.00 noon or the Seller receives information about choosing cash on delivery shipment by 12.00 noon.
- Consignments are delivered by FedEx courier company. FedEx delivers orders on working days, from Monday to Friday. At the moment of posting the consignment the Customer is informed about the waybill number by e-mail to check shipment status at the courier company’s website: http://www.fedex.com
- The Seller has no influence on the exact hour of delivery. The courier contacts the Customer by telephone to deliver the consignment.
Shipping costs
- The price of courier FedEx delivery depends from country, where the order was made.
- The final shipping costs, which depend on the weight, size and number of purchased Products, are communicated to the Customer before they express their consent to concluding the agreement with the Seller, namely, before purchasing the Products.
Receipt of consignment from the courier
- At the moment of receiving the Product sent at the address indicated by the Customer attention should be given to the external appearance of the delivered consignment. In case of stating visible mechanical damage or other worrying objections to the condition of the packaging, including logistic protection (e.g. the Product packaging is damaged, has visible signs of opening, the tape has been damaged), we recommend that you refuse accepting it and immediately inform the Seller about the above stated conditions.
If the external appearance of the consignment does not raise any objections at the courier’s presence, it is recommended to verify its content. In case of any comments on the technical or visual condition, or completeness of the received product, it is recommended to draw up a damages protocol. The courier has necessary forms in place and is obliged to confirm the stated irregularities. In case of stating damage of the consignment in transport or any objections to the quantity of the delivered Product, it is recommended to draw up a damages protocol in the presence of the courier (if the courier does not have such protocol in place, you can make an appointment with them at another date or draw it up on a piece of paper). The damages protocol should include: the date and hour of deliver and description of the damage. It should be signed and sent to the Seller immediately at its address for correspondence: ul. Batorowska 30, 62-070 Dąbrowa or scanned and sent at: office@puromedica.com The aforementioned comments and recommendations are given only for the purpose of streamlining the procedure of claim recovery by the Customer. A failure to exercise them does not, however, influence the Client’s possibility to exercise their rights resulting from defects of the Products.